A Brand Guideline is Now an AI Design Production System

A Brand Guideline is Now an AI Design Production System

AI and Claude are changing the way agencies, creative and marketing teams execute design at scale. The agencies worth their salt were always pivoting and in the age of Claude automations agencies need to embrace the technology with vigor. I was fortunate to have that...
What a month of ChatGPT ads taught me in the health space

What a month of ChatGPT ads taught me in the health space

I ran a four-week ChatGPT ads campaign for a company that sells health tests. Here is what the platform rewards, what its reviewers block, and what people did after they clicked. ChatGPT started showing ads this year, and I wanted real numbers before recommending the...
Design Innovation Through Co-Working Strategies

Design Innovation Through Co-Working Strategies

Design thinking is often presented as a collection of workshops, research methods, sticky notes, and diagrams, the real value is much simpler… it helps a team hold itself accountable for the value it intends to deliver. It provides a consistent way to approach...
Health Tech’s Privacy Failures Aren’t Hacks. They’re UX.

Health Tech’s Privacy Failures Aren’t Hacks. They’re UX.

If you searched GoodRx for a depression medication in 2022, Facebook learned about it before your pharmacist did. If you filled out BetterHelp’s intake questionnaire — answering questions about depression, suicidal thoughts, and prior therapy — your responses, with...